Refund Policy

We want every customer to be happy with their Xtreme HD IPTV subscription. This policy explains when refunds are issued and how to request one.

Free trial first

We strongly recommend the free 24-hour trial before purchasing. The trial includes the full channel list and VOD library so you can verify quality and device compatibility risk-free.

Refund window

Every subscription is covered by a 7-day money-back guarantee. If the service doesn't work for you, whether because of a technical issue on our side, a device problem our team can't resolve, or because you aren't satisfied, request a refund within 7 days of purchase.

Non-refundable cases

Refunds are not issued for requests made after the 7-day window, ISP-side outages unrelated to our service, partially-used subscriptions where the channel list and VOD library were confirmed working, or violations of our Terms of Use.

How to request

Email support@xtremehdiptv8k.com or message us on WhatsApp (+1 860-699-7174) with your order details. Approved refunds are processed within 15 to 120 minutes back to the original payment method. You can also use the form on our contact page.

Plan details and prices are on the pricing page, and the full service terms are in our Terms of Use.